Terms of use

Terms and Conditions of Use Privacy Policy

General

The following Terms and Conditions of Use of this website and the Privacy Policy of this users describe the process of collecting personal data of users of the website / customers of the online store kukalemon.com, the use of this data from kukalemon.com and the terms of use of this website. Our online store collects exclusively those personal data that are absolutely necessary for the safe execution and execution of our customers' orders and that our own customers voluntarily disclose to us.

The purpose of collecting the personal information of our customers is to measure the traffic of our website, to record the requirements of customers regarding the products of the online store and in general to execute the transactions of customers with the online store. Kukalemon.com  does not disclose to any third party any personal data of its customers / users of its website without their prior explicit consent.

The customer is considered to have unreservedly and fully accepted these Terms of Use and the Privacy Policy, as they apply in each case, in any case of use of the services of the online store kukalemon.com . In case of a telephone order, you will also be asked for an e-mail address and / or a mobile phone number, the provision of which means your consent to the keeping of your personal data by us for the purposes mentioned here. The online store kukalemon.com  reserves the right to unilaterally modify these Terms of Use, without prior notice to customers, except for their publication on the relevant site of its website.

The online store kukalemon.com , is an online store, independent, with its own pricing policy, terms of payment, distribution, and delivery of products. The customer has the ability to place orders, as long as she has registered once on the login page of the online store, selecting "New User Registration". Each customer registers only once. The customer, using the unique combination of Customer Identification (username) and Customer Code (password) that she has chosen and declared, has the following possibilities:

To see the contents of her shopping cart ("My Cart"). The Cart displays the products that the customer has chosen to order. The Customer can place orders for products, the review or change of which (deletion of items, change of quantities) is possible at any time until the completion of the order.

- To complete her order and pay by choosing one of the payment options provided by the online store.
- To see after the completion of the order the course of its execution and its contents.
- To see her old orders.
- To modify the Client Details of her Account. as they are detailed below.

Personal Data

Personal Data entered during the registration of a New User

The registration of the new user (Customer) in the online store kukalemon.com  is necessary for the placement of any product order. When registering a new user, only the following personal information is requested: Name, Surname, company name, Activity, Address, Postcode, City-Region, Country, Telephone, Fax, E-mail address. The above data are necessary for the processing of the customer's order from the online store and are made available to him in order to be used exclusively for the perfect execution of the Customer's order.

Use of personal customer data


The Online Store records the personal data of only those users who have registered as users through the page of the online store. The collection of the above personal data is necessary for the execution of transactions between the online store and its customers, for their orders to be sent and for them to receive special services such as order history, online store offers, promotional material, etc.

Kukalemon.com will not disclose the Email address of a Customer or other personal data for advertising or marketing purposes, except with her explicit consent.

The Customer has at any time the opportunity to request the immediate deletion from the databases of kukalemon.com  of all her personal data that he disclosed in the above manner in the online store, if:

- he has stopped using the services of kukalemon.com.
- there are no outstanding debts to the online store.

Customer Obligations

The Customer of the kukalemon.com online store is obliged to:
 
- Not to use the website of the online store for the execution of acts, which may result in the prosecution or the initiation of any civil or administrative proceedings against kukalemon.com , for acts that are indicative but not exclusively described in the Penal Code, in Special Criminal Laws, in the Telecommunication Legislation, in the Legislation for the protection of Personal Data as well as in the relevant provisions or instructions of the European Union or the National Telecommunications Commission, the Personal Data Protection Authority and any other Public or Governmental and Service.

- Not to violate any form of Copyright of third parties.

- To strictly comply with the applicable terms of use of the online store kukalemon.com  as well as the applicable regulations for the protection of personal data of its subscribers and / or visitors to its websites.

- To provide complete and true personal information during the process of registering as a customer.

- To update her personal registration details, so that they correspond at all times to her true personal details. In case the inaccuracy of the Customer's registration data is found, the online store kukalemon.com  has the right to immediately deactivate the customer's account by informing her.

- To keep secrets and not to reveal to third parties her unique identifier and password (username, password) in the services of kukalemon.com . It is also obliged to IMMEDIATELY inform the online store kukalemon.com via email to the email address hello@kukalemon.com, for any unauthorized use of its username and password. The online store does not bear any responsibility for unauthorized use of the password and the identification name of its customers, if it has not been previously informed about it.

- Confirm that she has logged out of her personal account at the end of each session.

- To provide correct and true Payment and Delivery Information for the orders placed by the online store.

Modifications to the Service

The online store reserves the right to modify the services provided or to suspend their provision temporarily or permanently, with or without notice. In any case that the Customer makes use of the services of the online store, it is considered that he has unreservedly accepted these terms of use and unreservedly acknowledges that the online store kukalemon.com  is not responsible to the Customer for any modification, postponement or interruption of service of the service.

Products and information - Responsibility of kukalemon.com

Kukalemon.com  does not bear any responsibility for any damage caused to the Customer by the exchange of information during the use of the services of the online store resulting from loss or delay in receipt or non-receipt or alteration of data.

The material, content and claims of the advertisements are the intellectual property and responsibility of the companies that advertise their products. We make no representations or warranties, express or implied, as to the accuracy and correctness of the information provided by our website. We disclaim any warranty, express or implied, direct or indirect, including implied warranties of quality or suitability for certain purposes.

Shipping methods

The products marked "Available" are sent on the first working day from the day of the order or even the same day (if the order has been made until 15:00 noon) by courier. If a product is not available we will inform you by email or by phone about the progress of your order. Non-immediately available products are shipped as soon as they become available. Deliveries are made on working days between 9:00 - 21:00.
 
Upon completion of your order, an email is automatically sent with the analysis of your order. You do not need to do anything else. Your order has taken its course.


Terms of Personal Data Protection


Priority of kukalemon.com is the protection of the customer's right to confidential connection and for this reason below are explained the practice of data privacy protection as well as the meaning and significance of the following terms in order to be easily understood and understood and not suspicions are raised about a possible breach of the confidentiality of the connection.

Automatically Recorded Information

The web server of kukalemon.com  automatically records some information to help us diagnose problems in a timely manner, to manage the web site and to collect broader demographic information from kukalemon.com . This information is anonymous (not personally identifiable) and contains the domain names and / or IP addresses of the browsers that visit our site, the day and time of the visit and other (always) non-personally identifiable information .


Cookies

A cookie is a small piece of data that is sent to the client's browser by a web server and stored on the client's computer hard drive. Cookies do not cause damage to the client's computer system and do not affect its functionality. Cookies also make browsing the web easier for the customer, saving their settings. The site kukalemon.com  uses cookies to provide specialized services and content that covers the interests of the customer. The above cookies do not contain personally identifiable information. Most browsers automatically accept cookies, but the customer usually has the ability to configure their browser to prevent them. Even without cookies, the customer can use most of the services of kukalemon.com .

Personal Information

Due to the uniqueness of the web site kukalemon.com  (online store), personal information is required in order to be able to send the products to the address and face of each user / customer. This information is not disclosed to third parties, nor is it used for any other purpose. In particular, the following is explicitly and unreservedly agreed between kukalemon.com  and the customer:

- kukalemon.com  declares and the customer accepts that the personal data collected by kukalemon.com  and concerning the customer will be used to manage her request, ie the support, promotion and execution of the transaction as well as informing him about the future offers and advertising actions of kukalemon.com . The recipient of this data is exclusively kukalemon.com  in the context of the transaction as well as any natural or legal person to whom, according to the current legislation, kukalemon.com  is obliged or entitled to disclose the data, based on the customer's consent, law or a court decision.
- kukalemon.com  declares that during the period of keeping these data / personal data it will use them legally, taking the necessary security measures and keeping their confidentiality. Kukalemon.com  will delete these data from its file according to the current legislation.
- The customer addressed in writing to kukalemon.com  has the right to be informed about her personal data held by it, the right to object and correct them as well as the right to withdraw her consent for the processing of personal data concerning him at any time in accordance with the current legislation (articles 11 to 13 of law 2472/1997).
- kukalemon.com  takes all appropriate measures to ensure the confidentiality of user / customer communications and transmitted information and data in accordance with applicable law. However, kukalemon.com  does not guarantee the security of data transmitted through networks to the extent that their protection is not achieved by taking appropriate security measures imposed by law and the relevant any direct, indirect, positive, negative, material or not damage that the user may have suffered from accessing the internet.
- For any disputes that will arise between customers or between customers and third parties and are due to messages, data, data or information circulated through kukalemon.com , the latter states that any removal of the privacy of the customer's telecommunications is allowed only if and to the extent that kukalemon.com  is required to fulfil its obligation in accordance with the current legislation. It is expressly agreed that the above terms are governed by Greek Law, the decisions of the statutory bodies of the State that apply to the transactions of electronic communications as well as the relevant provisions in force at the time.