Refund Policy

If for any reason you wish to return the products you received please complete the RETURN FORM found here and submit this via email to offers the possibility of replacing products and a full refund provided that they comply with the following conditions:

The return must be made within the time period defined in article 4 par. 10 of law 2251/1994 with the following procedure:

  • It must start within 7 calendar days from the date of receipt of the order by a notification to and
  • It must be completed within 7 days from the approval for sending the returned products, in total within a period of fourteen (14) days.
  • The returned product must be in perfect condition within the original packaging, and be accompanied by all the documents proving the transaction.
  • In case of using the product or damaging their original packaging, the return is not accepted.
  • We do not commit to replacement because stocks for each product are very limited and it will not always be possible to replace with the same or different product.
  • Refunds are made within 30 days of the return and receipt of the products by our company and provided that the conditions are met.
  • Your refund is made by the same means by which you completed the order.
  • All defective products or different codes from those you ordered will be replaced or will be refunded, with the total expense bearing If you wish to replace a defective product with a new one will bear the total cost of the shipment. In the case of return of a non-defective product the cost of return is totally covered by the customer.
  • We reserve the right to chance this Refund Policy at any time.